Frequently Ask Questions

This depends largely on the complexity of the site and the speed at which you produce content, images and other deliverables at your end. A fairly straightforward web design project could be completed in as little as 3 or 4 weeks. A complex site involving a database or e-commerce can take several months or longer.

All custom websites developed by Market Ease are unique so we don't have a standard price. Prices vary depending on the complexity of the site and the functionalities requested. For an accurate price, contact us with the specifications for your site and we'll give you a free quote.

Upon the completion of every custom website, we provide training (up to 3 hours) on how to update and maintain your site.

You do. All content, images and code belong to you after full payment has been received.

Yes! We want your input every step of the way. It is your website after all, so we do not proceed with a design unless you are happy with it. We will upload all work to a temporary site where you can view it and provide feedback throughout the development process.

Our web sites are developed to display correctly in all major web browsers, for Windows, Mac and Linux. We pay special attention to our coding to comply with the W3C stands and ensure that best practices are met to maximise accessibility and usability. This means that not only will your website work on desktop computers, they will also work for disadvantaged people using screen readers too.

We design business cards, logos, banners, flyers/brochures, posters, stationery, menus, and any other print marketing designs you can think of.

Yes! We've worked with companies who have strict branding policies and have not had any issues. We can match your colors, fonts and layouts with ease.

Provide us with your feedback and suggestions and we'll continue to change the design until you are happy with it.

After payments are finalized, copyright belongs to you. However, Market Ease reserves the right to use them for promotional/advertising purposes such as putting them on our portfolio etc.

Your digital files will be sent via email or copied onto CD and mailed to you upon request.

Turnaround times vary depending on the job. Jobs like business cards are usually delivered within 5-6 working days upon artwork approval.

We can print any designs in various sizes on a wide variety of formats from business cards to large posters.

The minimum number of business card prints is 500.

If you are providing your own design, we accept the files designed with the following applications:

• Adobe Acrobat
• Adobe Illustrator
• Adobe InDesign
• Adobe Photoshop
• Corel Draw

Other file formats may incur a small additional fee. All artwork must have a 3mm bleed, using CMYK pallette and in 300dpi resolution.

Please ensure that all images are 300dpi.

Crop marks help the printer achieve registration and also ensure accuracy when trimming the job.

Market Ease carries a wide selection of paper types, colors and textures. Market Ease also has the ability to match ink colors using the Pantone Matching System (PMS).

After each order is placed, we review it and make any necessary adjustments needed for best professional results, such as re-touching the graphic files to meet the best quality standards etc. All of our products are printed using a four-color (CMYK) process. Please make sure all colours are nominated PMS or CMYK.

CMYK is an Acronym for Cyan, Magenta, Yellow and Black, the four colors used on a press. These four colors are mixed to create a range of other colors.

PMS Standard colors are used for ink selection, Pantone Matching System. These are pre-mixed colors that can be replicated with precision.

A proof is a way of ensuring that we have set your print job accurately, and that everything is positioned according to your requirements. Typically, we will produce an electronic proof artwork, which will be presented to you to make sure that the text, images, colors etc. match the original design. Once, the proof is approved, we proceed with the printing.

When an image runs off the border, the artwork needs to cater for this by making the artwork larger than the canvas size. This is called a bleed. To achieve a bleed, the job will have to be printed on oversize paper and trimmed to the finished size to avoid any unwanted white borders.