Frequently Asked Questions
How we use the power of online marketing to make your brand the go-to brand in your market
What makes you different from other digital marketing companies?
There are many digital marketing companies providing Search Engine Marketing and Social Media Marketing services to clients in Australia. However, many of them focus on sales over results and client retention. This is evident when you see that their sales team is equal to, if not bigger than, their production team. At Market Ease, we have the opposite approach. We believe that keeping a client is far more valuable than getting a new client on board. For this reason, our production team is always many times larger than our sales team, as we focus on getting results and on delivering a WOW experience to you, our valued client.
How much do your services cost?
This question is a bit like asking ‘how long is a piece of string?’ – it greatly depends on the amount of resources that are required to achieve a certain goal. We don’t claim to be the cheapest in the industry – we are far from that. However, we do focus on providing a positive return on investment (ROI) for all our clients, so we will be doing audits and preliminary research to make sure that we can help you yield a positive ROI first before offering our service to you. We never put any of our clients on contracts, so you can cancel your subscription with us at any time for any reason. This puts the pressure back on us to perform and to deliver a great experience.
Do you offer a guarantee?
In general, we do not offer guarantees on rankings because this is against Google’s guidelines. However, we do guarantee that all of our staff will have your company’s growth as their target when working with you. We are true to our company value of delivering a WOW experience to you, our valued client.
Will there be someone I can contact for updates and answers to any questions might have?
Yes, you will always have a dedicated account manager who you can contact at any time during business hours for status updates and to get answers to your questions. You will also get access to a project manager and a client relations manager, as well as to our CEO, should the need arise. This gives you multiple points of contacts so you will always have access to someone at the company.
Have you been doing digital marketing for very long?
We’ve been in business since 2006, and our CEO have delved into digital marketing strategies all the way back in the year 2000, when the internet was still fairly new. We also invest heavily on research and development, to keep up with all the ongoing changes in the digital landscape. This way we can adapt our strategies to make them as updated and effective as possible.
It all sounds good, how do I get started?
If you are ready to get started, Click here to contact us so that we can learn more about your business, or call us at 1300 662 990 to speak to a digital marketing expert.